Shipping policy
Thank you for shopping with CannotShy.
Processing Time
Orders are typically processed within 1–3 business days after payment has been received. Orders are not processed or shipped on weekends or public holidays.
Shipping Within Singapore
Singapore orders are typically delivered within 2–5 business days after dispatch. Delivery times are estimates and may vary depending on the shipping carrier and destination.
Tracking Information
Tracking information will be provided via email once your order has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. CannotShy is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information.
Shipping Delays
While we aim to deliver all orders within the estimated timeframe, delivery times are not guaranteed. CannotShy is not responsible for delays caused by shipping carriers, weather conditions, customs processing, public holidays, or other circumstances beyond our control.
International Shipping
We currently ship within Singapore only.
Contact Us
If you have any questions regarding your order or shipping, please contact us at hello@cannotshy.com.